Member Support

Member's Support is available Monday-Friday, 9AM to 4PM Eastern US Time

EXCEPTION: We are closed on major US Holidays that fall on a weekday.

If you are having any problems as a member trying to access your courses, or logging into the site in general please clear your browser cache and/or cookies prior to emailing the support team. We have found that fixes 99% of member access issues.

If you contact support outside the listed hours, a service representative will contact you as soon as possible during the hours above. It may be up to 24 hours for a reply. We will do our best to respond as fast as possible.

Contact Support email: [email protected]